Privacy Policy
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our full privacy policy below.
Data Collection on This Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the Responsible Party” in this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, when you voluntarily provide it, e.g., by filling out a contact form.
Other data is collected automatically or after your consent when visiting the website via our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). Collection occurs automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent for data processing, you may revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data. Additionally, you have the right to lodge a complaint with the competent supervisory authority.
For this purpose and for further questions regarding data protection, you can contact us at any time.
Analysis Tools and Third-Party Tools
Your surfing behavior may be statistically evaluated when visiting this website, primarily using so-called analysis programs.
Detailed information about these analysis programs can be found in the full privacy policy below.
2. Hosting
We host the contents of our website with the following provider:
External Hosting
This website is hosted externally. Personal data collected on this website is stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact requests, meta- and communication data, contract data, contact details, names, website accesses, and other data generated through a website.
External hosting is performed for the purpose of contract fulfillment with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If consent has been requested, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TTDSG, as far as consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting). Consent can be revoked at any time.
Our hosting provider will process your data only to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data.
We use the following host:
profihost GmbH
Expo Plaza 1
30539 Hannover
Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This legally required agreement ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.
3. General Information and Mandatory Information
Privacy
The operators of this site take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.
When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and for what purpose, as well as how and why this is done.
Please note that data transmission over the Internet (e.g., via email communication) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the Responsible Party
The responsible party for data processing on this website is:
FIXUM Creative Technology GmbH
Hofgründchen 65
56564 Neuwied
Phone: +49 2631 94746 – 0
E-Mail: service@fixum.de
The responsible party is the natural or legal person that alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses).
Storage Duration
Unless a more specific storage period is indicated in this privacy policy, your personal data remains with us until the purpose of data processing no longer applies. If you make a legitimate request for deletion or revoke consent, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in such cases, deletion occurs after these reasons cease to exist.
General Information on the Legal Basis of Data Processing on this Website
If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are involved. In case of explicit consent for transferring personal data to third countries, processing also takes place under Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), processing also occurs under § 25(1) TTDSG. Consent can be revoked at any time. If your data is necessary for contract fulfillment or pre-contractual measures, we process it under Art. 6(1)(b) GDPR. Furthermore, if required to fulfill a legal obligation, processing occurs under Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest under Art. 6(1)(f) GDPR. The applicable legal bases in each case are detailed in the following sections of this privacy policy.
Data Protection Officer
We have appointed a Data Protection Officer:
Attorney Boris Maskow
Bietmann Rechtsanwälte Steuerberater PartmbH
John-F.-Kennedy-Straße 15, 55543 Bad Kreuznach
Phone: +49 671 83900-0
E-Mail: boris.maskow@bietmann.eu
Recipients of Personal Data
As part of our business operations, we cooperate with various external parties, which may require the transfer of personal data. Personal data is only shared with external parties if necessary for contract fulfillment, if legally required (e.g., sharing data with tax authorities), if we have a legitimate interest under Art. 6(1)(f) GDPR, or if another legal basis allows it. When using processors, we only share customer personal data based on a valid data processing agreement. In cases of joint processing, a joint processing agreement is concluded.
Revocation of Consent
Many data processing operations are only possible with your explicit consent. You can revoke previously given consent at any time. The legality of data processing carried out before the revocation remains unaffected.
Right to Object in Certain Cases and to Direct Marketing (Art. 21 GDPR)
If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time for reasons arising from your particular situation. This also applies to profiling based on these provisions. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or for the assertion, exercise, or defense of legal claims (Art. 21(1) GDPR).
If your personal data is processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing. This also applies to profiling to the extent it is related to direct marketing. If you object, your data will no longer be used for direct marketing purposes (Art. 21(2) GDPR).
Right to Complain to the Supervisory Authority
In case of violations of the GDPR, you have the right to lodge a complaint with a supervisory authority, especially in the member state of your habitual residence, place of work, or place of the alleged infringement. This right is without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive the data we process automatically based on your consent or in the fulfillment of a contract in a commonly used, machine-readable format, either to yourself or a third party. Direct transfer to another controller is possible only if technically feasible.
Right to Access, Rectification, and Deletion
You have the right to free information about your stored personal data, its source, recipients, and purpose, and the right to correct or delete this data, under applicable law. You may contact us at any time regarding this or any other questions about personal data.
Right to Restrict Processing
You have the right to request restriction of processing of your personal data at any time. This right applies in the following cases:
- If you dispute the accuracy of your data, you have the right to request restriction while we verify the data.
- If data processing is unlawful, you can request restriction instead of deletion.
- If we no longer need your data but you require it for exercising, defending, or asserting legal claims, you may request restriction.
- If you have objected under Art. 21(1) GDPR, your rights and our interests must be weighed; until this is resolved, you can request restriction.
Restricted data may only be processed with your consent, for legal claims, to protect the rights of others, or for important public interest reasons.
SSL / TLS Encryption
For security reasons and to protect the transmission of confidential content (e.g., orders or inquiries), this site uses SSL/TLS encryption. A secure connection is indicated by "https://" and a lock icon in your browser.
Encrypted Payment Transactions
Payment data (e.g., account numbers) is transmitted securely via SSL/TLS for order processing.
Objection to Advertising Emails
The use of contact data published in the imprint for sending unsolicited advertising is hereby objected to. Legal steps may be taken in case of unsolicited advertising, e.g., spam emails.
4. Data Collection on This Website
Cookies
Our website uses cookies, which are small data files stored on your device. Session cookies are temporary and deleted after your visit; persistent cookies remain until manually deleted. Cookies can be first-party or third-party and may serve technical, analytical, or advertising purposes.
Consent via Usercentrics
This website uses Usercentrics technology to obtain and document your consent for certain cookies or technologies.
Data transmitted includes your consents, IP address, browser/device info, time of visit, and geolocation. Consent is revocable at any time.
Contact Form
Data entered into contact forms is stored and processed to respond to inquiries, based on Art. 6(1)(b) GDPR for contract-related inquiries, Art. 6(1)(f) GDPR for other legitimate interests, or Art. 6(1)(a) GDPR if consent is given. Data remains until deletion is requested or purpose ends.
Email, Phone, or Fax Inquiries
Data from inquiries via email, phone, or fax is stored and processed similarly to contact form data.
Microsoft Bookings
We use Microsoft Bookings for scheduling appointments. Data is used for appointment planning, implementation, and follow-up. Data may be transferred to the USA based on EU standard contractual clauses and the EU-US Data Privacy Framework.
Website Registration
Registration data is used only for the service you register for and retained while registered. Processing is based on Art. 6(1)(b) GDPR.
5. Analytics and Advertising
Google Tag Manager
The Google Tag Manager is used to manage other tracking or analysis tools. IP addresses may be transferred to Google in the USA. Processing is based on Art. 6(1)(f) GDPR or consent (Art. 6(1)(a) GDPR, § 25 TTDSG).
Google Analytics
Google Analytics analyzes user behavior, including page views, session duration, OS, and origin. IP anonymization is enabled. Consent required under GDPR.
Google Ads
Google Ads is used for displaying ads based on search keywords and user data. Processing is based on consent (Art. 6(1)(a) GDPR).
6. Newsletter
Newsletter Data
We collect your email and verification information for sending newsletters via Brevo (Sendinblue). Data analysis and categorization are possible. Unsubscribing or revoking consent stops processing.
7. Plugins and Tools
YouTube (Enhanced Privacy Mode)
Embedded YouTube videos in enhanced privacy mode reduce data collection. Consent is required for cookies/device access.
Google reCAPTCHA
Used to distinguish human from automated entries (e.g., contact forms). Analysis is performed in the background, based on Art. 6(1)(f) GDPR or consent (Art. 6(1)(a) GDPR).
Leadfeeder
Leadfeeder tracks visits from company IPs to analyze corporate website traffic. Processing is based on Art. 6(1)(f) GDPR or consent (Art. 6(1)(a) GDPR).
8. eCommerce and Payment Providers
Processing Customer and Contract Data
Customer and contract data is processed to establish, manage, and modify contracts. Processing is based on Art. 6(1)(b) GDPR. Data is deleted after contract completion or retention period expiration.
Payment Services
Payment data is processed by third-party providers (e.g., PayPal) for transaction execution. Legal basis: Art. 6(1)(b) and (f) GDPR; consent Art. 6(1)(a) GDPR if applicable. Data transfer to the USA is based on EU standard contractual clauses.
9. Own Services
Handling Applicant Data
Applications (email, post, online forms) are processed for hiring purposes under § 26 BDSG, Art. 6(1)(b) GDPR, or consent Art. 6(1)(a) GDPR. Data is stored for up to six months if no job offer is made or withdrawn, or longer if required by law. Applicants may be added to a candidate pool based on explicit consent, revocable at any time, deleted after two years.